Shipping policy

Where we ship

Xuantor currently ships only to eligible addresses within the United States. We do not offer international shipping, local delivery, or in-store pickup at this time.

Shipping cost

Standard shipping is free on all orders. At checkout this appears as "Free Shipping."

Order processing

Orders are typically processed within 1-3 business days. First orders and periods of high demand may require additional time.

Transit times

Delivery times are estimates and are not guaranteed. Our supplier indicates an average of approximately 8 days; this is an estimate only and is not a delivery guarantee. Transit times vary by destination and carrier.

Tracking

Tracking information will be provided when available.

Addresses

Customers are responsible for providing a correct and complete shipping address. Address changes or cancellations can only be requested before an order has been processed.

Delays outside our control

Customs, carrier delays, weather, and other events outside Xuantor's control may cause delays.